Shipping policy

SteveMarden aims to provide a smooth and convenient shipping experience for customers in the United States. Please review the following shipping information before placing your order.

1. Shipping Destinations

Available shipping destinations and options will be displayed during checkout. Please confirm that your shipping address is complete and accurate before placing your order.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Our regular processing days are Monday through Friday, excluding applicable holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.

3. Shipping and Delivery Time

Our estimated delivery timeframe is:

• Processing time: 1–3 business days

• Transit time: 6–9 business days

• Estimated total delivery time: 7–12 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our reasonable control.

4. Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

5. Order Tracking

If tracking information is available, it will be provided after your order ships. Please allow some time for the carrier's tracking system to update.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If you notice an error in your shipping address, please contact us as soon as possible at info@stevmarden.com.

We cannot guarantee address changes once order processing has begun or the package has shipped.

7. Delayed, Lost, or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please contact us for assistance.

Shipping delays may occur due to carrier disruptions, severe weather, holidays, or other circumstances beyond our reasonable control.

If tracking shows your package as delivered but you cannot locate it, please check your delivery area and contact the shipping carrier. You may also contact us for assistance.

8. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at info@stevmarden.com with your order number and a description of the issue. Photos may help us review your request.

We will review the situation and provide an appropriate resolution.

9. Contact Us

If you have questions about shipping, tracking, or delivery, please contact us:

SteveMarden

Email: info@stevmarden.com

Phone: +1 929-501-7003

Address:

25 Peryea Dr
Plattsburgh, NY 12901
United States